Vicky Fanea-Burnett
Real Estate & Property Management since 1975
FortCollinsPropertySolutions.com
Fort Collins, CO
November 11th, 2013
In September 2013, I spent 5 days trying to locate service/repairs for my Rolex Datejust 18K Oyster Diamond Dial . I called local and Denver Rolex retailers and researched on line extensively. I was really frustrated with the lack of response and communication with several so called "Rolex repair centers" . I called Jeffrey Harris, Rolex Doctor, and was immediately impressed with his response and knowledge over the phone. Although a little concerned with shipping my Rolex thousands of miles away to Boca Raton, Florida , I followed Jeffrey's instructions after receiving his shipping label. I received several calls, one immediately after my Rolex was received and a day later a thorough, professional, knowledgeable estimate of repairs. Every few days I could call Jeffrey and I always received an answer to my question. Today I received my Rolex, BETTER THAN BRAND NEW, working exceptionally well and a follow up call from Jeffrey to make sure all was in good order.
I WILL RECOMMEND JEFFREY HARRIS WITHOUT RESERVATION FOR YOUR ROLEX REPAIRS. Customer service was exceptional, workmanship phenomenal. I FOUND MY TRUE ROLEX DOCTOR, and I will continue working with Jeffrey in the future.
THANK YOU, Jeffrey , FOR AN OUTSTANDING JOB!!
Vicky Fanea-Burnett, Fort Collins, Colorado .
vickyfanea@gmail.com